Here's an interesting customer complaint response to a problem that you probably won't have heard before.
As part of our 20th anniversary celebrations, the Abbey Telecom team has adopted Derian House Children's Hospice as our nominated charity. With the charity also celebrating its China anniversary in 2013 year, we are getting involved in both fundraising activity and helping to promote charity events. We have also set up a JustGiving account to [...]
Here at Abbey Telecom we want to make sure your phone system is as secure as possible. Telephony fraud is an on-going threat but there are preventative measures. The most common way people carry out telephony fraud is through a systems voicemail. In order to protect yourself against this we have created a document [...]
A Lancashire based business man has been so impressed with one of the 2014 BIBAs finalists that he's decided to commission their services for a development project of his own.
An order for around one thousand bananas has resulted in a business deal being struck between two Lancashire businesses. When Ribble Farm Fare took the order for the fruit from local firm Abbey Telecom for its successful ‘hangover relief pack’ given to guests at the BIBAs, the two companies ended up discussing telephone system requirements. Now the fresh food [...]
A countrywide property firm located in Manchester has chosen a Lancashire telecommunications merchant to help deal with a continual duration of speedy business growth. The Residential Landlords Association (RLA) has experienced a growth of more than 50% in its enrollment in the last two years, now serving more than 17,000 landlords [...]
When a new business start up looks for its first telephone system, it typically looks at BT FeatureLine as first port of call. This may be the way forward for a company with up to three staff because there is no need to invest in a small business system under that number. Taking this route [...]
It’s simple really – operating online reduces costs so buying a telephone system over the internet will be cheaper. For over 13 years now, we at Abbey Telecom have been able to give our customers 25% discounts on recommended retail prices because our overheads are so low. We were the first in the UK to [...]
Competition in sales is always intense and driving more people to your website is a constant challenge, especially if the site is your platform for selling business customers your training systems. It’s all very well throwing resources – time and money – at SEO and advertising activity, and yet this is not a sure fire [...]
When a business faces a challenge, all too often their solution is to throw money at the problem. A typical example is the failure to move with the times and keep abreast of changes in market trends and technology. This is why many choose to pay through the nose by employing business consultants. This is [...]