Telephone Training Videos 2016-10-19T09:17:38+00:00

Staff Training Videos – Inbound Tips

Phone Training – Inbound Tips – Make Sure To Listen and Pay Attention

Phone Training – Inbound Tips – Sounding Happy On The Telephone

Phone Training – Inbound Tips – Answering The Phone Within 3 Rings

Phone Training – Inbound Tips – Keep Your Telephone Greeting Brief

Phone Training – Inbound Tips – Properly Putting an Caller On Hold

Phone Training – Inbound Tips – Answer In The Style Of Your Company

Phone Training – Inbound Tips – Showing Professionalism on the Phone

Phone Training – Inbound Tips – Taking Accurate Notes and Messages

Phone Training – Inbound Tips – Identifying Yourself On The Telephone

Phone Training – Inbound Tips – Being Polite On aTelephone Call

Staff Training Videos – Outbound Tips

Phone Training – Outbound Tips – Being Prepared To Make Important Calls

Phone Training – Outbound Tips – Planning Before Making Calls

Phone Training – Outbound Tips – Listen Carefully To The Caller

Phone Training – Outbound Tips – Smiling Down The Phone

Phone Training – Outbound Tips – Don’t Eat When On The Phone

Phone Training – Outbound Tips – Get Hard Calls Out Of The Way Early

Phone Training – Outbound Tips – Letting the Customer Talk

Phone Training – Outbound Tips – Make Sure You Do Your Research

Phone Training – Outbound Tips – Make Sure You’re Productive

Phone Training – Outbound Tips – Marking Sure You Speak Clearly